Shipping policy

Shipping Policy – Smoke & Shop

At Smoke & Shop, we aim to deliver your orders quickly and safely so you can enjoy your products without delay.

Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time
Once shipped, delivery usually takes 2–5 business days depending on your location within Pakistan.

Shipping Charges
Shipping charges are calculated at checkout based on your location and the selected delivery method.

Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email so you can track your package easily.

Delivery Areas
We currently deliver to most cities across Pakistan. Delivery times may vary for remote areas.

Delayed or Lost Packages
While we work with reliable courier partners, delivery delays may occasionally occur due to weather, courier issues, or public holidays. If your order is significantly delayed, please contact our support team.

Incorrect Address
Please make sure your shipping address is correct when placing your order. Smoke & Shop is not responsible for delays caused by incorrect or incomplete addresses.

Contact Us
If you have any questions about shipping or your order, please contact our support team through our website or WhatsApp.

Thank you for choosing Smoke & Shop.